Welcome to Relentless Entertainment LTD (the "Site"). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Relentless Entertainment LTD (collectively, "Services") ("Authorized Customers").
"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information.
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the name, email address, phone number, address, social media profile information, the nature and size of the business, and the nature of the digital marketing services required. This includes client data necessary for campaign execution, such as website analytics access, ad account details, and customer lists for retargeting, which are handled with the utmost confidentiality.
In addition to our direct collection of information, our third party service vendors (such as payment processors, analytics providers like Google Analytics, and ad platforms like Google Ads or Meta) who provide services integral to our digital marketing offerings may collect this information from our Visitors and Authorized Customers.
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill service requests on the Site. This includes using client data to set up, manage, and optimize digital marketing campaigns. We may email Visitors and Authorized Customers about research, new services, or information related to the subject matter of the Site.
Personally Identifiable Information about Authorized Customers is not shared with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third-party vendors for reporting and analysis. Client-specific campaign data is kept strictly confidential and is not shared without explicit consent.
Personally Identifiable Information collected by Relentless Entertainment LTD is securely stored in encrypted databases and is not accessible to third parties or unauthorized employees of Relentless Entertainment LTD except for use as indicated above. Access to sensitive client campaign data is restricted to employees directly involved in managing the account.
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at [email protected]
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. We use cookies for analytics, site preferences, and for security purposes to protect our Authorized Customers.
Relentless Entertainment LTD uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information for aggregate use in improving our services and for client reporting.
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password to gain access. Sensitive information, such as campaign data, analytics, and customer lists, is protected by encryption protocols. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins.
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at [email protected].
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site's database by contacting us.
You have certain data protection rights, including the right to access, rectify, erase, restrict processing, object to processing, and data portability.
Our Service does not address anyone under the age of 18 ("Children").
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site.
The Relentless Entertainment LTD website contains links to other websites. Please note that when you click on one of these links, you are moving to another website.
